About the Impact Protector
Our Impact Protection Screen Protector is made from 6-layers of soft polymers designed to disperse direct impacts. It is plastic-based and the hardness is rated at 4-5 on the MOHS scale.
By definition, it has superior impact dispersion features and will never crack but since it does not have the hardness similar to glass protectors.
However, there are still quite a few items that are able to scratch it. Keys and coins in a pocket will NOT scratch it under normal circumstances. Please note that micro-scratches will happen due to daily usage and the environment the screen protector is used in.
Furthermore, it is unfortunately not fingerprint proof. However, there is an oleo-phobic coating that provides a certain amount of finger smudge resistance. It keeps the grease at bay by not allowing it to adhere to the protector and making any grease easy to wipe away.
Can I clean the screen protector if there is dust?
Our Impact Protection screen protectors are cleanable and can be washed by water then reapplied.Any kind of lint or particle stuck on the adhesion can be washed away. In order to clean a RhinoShield Impact Protection Screen Protector, please follow these few steps: If the RhinoShield Impact Protection Screen Protector is on your phone, please take it off. You should use the stickers provided or any kind of tape to make sure you do not damage the adhesive with your fingernails if needed.Let water pour down on the whole screen protector's two sides and make sure you remove every piece of dust and anything else that could prevent it from sticking again. Tap water is fine.In order to dry it, please do not rub anything against it. Please simply shake it in the air with your fingers 10-20 seconds. It will remove most of the water. Reapply while still wet. You will be able to remove the bubbles later with the squeegee. Our 9H Tempered Glass and Impact Flex Screen Protectors are unfortunately not cleanable. If, however, in the event of it collecting dust on the adhesion side, please be sure to contact us.
Is it necessary to have a back protector with your bumper?
If you are using a bumper case, we would suggest you purchase one as not all impacts happen on the screen or the sides.
Although the bumper case provides plenty of protection for daily usage as the bezel on the back can protect your phone from direct impact on a flat surface. It only acts as a 1-line defense against drops & knocks, which is why we always suggest users to pair it with a front & back screen protector for optimal protection!
We know that many of our customers prefer to use our bumper without anything on the back so they can feel the back of the phone. For those who would like a bit of texture and protection, why not pick up one of our Impact Skins instead?
Will this plastic Impact Protection Screen Protector yellow?
While our Impact Protection Screen Protector is not 100% clear due to our engineer choices for the protective materials, it will retain its clarity and not become more tinted with use.
Please note we design our Impact Protection Screen Protectors to the maximum width as the materials are unable to adhere to non flat surfaces. Since our screen protectors are not edge to edge like some screen protectors on the market, there should not be any Halo effect (air bubbles surrounding the edges of the screen protector). If there are any air bubbles surrounding the edges, please re-apply the screen protector for a better alignment.
If problem persists, be sure to contact us with a proof of purchase and at least 2 pictures of the issue you are having.
Can I reapply the RhinoShield Impact Protection Screen Protector?
Please be assured that our Impact Protection Screen Protector is completely reusable and re-usable!
As long as the adhesive layer is not damaged, you can remove the screen protector from your phone and reuse it when you want to.
If you are sending your phone for repair, please be sure to remove the screen protector beforehand and keep it well stored so that you can reapply it once your phone is back with you. If you do not, the repair shop will throw it away and this is not covered by the warranty.
To store the screen protector, we suggest that you attach it to any flat and clean surface such as window or TV and away from too much sun. Please ensure to wipe the surface before attaching as to avoid any dusts stuck on the screen protector.
If I use a hammer to smash the screen and it shattered, can you replace my screen?
We strongly suggest that you do not do any personal testing with our items as there are other variables such as the phone condition, the environment of the test, etc. For example, if a device has been hit 10 times before installing our products, the efficacy of our products (or any other product) will be greatly diminished.
Our products do not come with any warranty for the devices they protect. If your device is damaged on purpose or by accident, unfortunately we will not be able to help cover any cost of repair.
If your screen cracks due to your personal test, unfortunately we will not be responsible.
For more information, Please refer to our Limitation of liability Page